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Customer Acquisition
WebChat

Communicate with potential customers directly on your website and directories.

Speak with customers and increase conversions whilst they are on your website.

WebChat from Web.com allows customers on your website to interact with you through a chat box. Easily answer any questions and increase your chances of getting conversions. Utilising the app allows for on-the-go chatting, so you never miss an opportunity.

Never miss another opportunity and improve customer service with the easy to use WebChat on your website.

Key features include:

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    App which alerts you when a customer wants to start a conversation.

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    Automatic messages to capture details for when you are busy.

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    Send coupons through the chat box to encourage sales.

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    Store and view all previous conversations, never lose track of previous conversations.

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    We include WebChat on our directories, something no other provider offers, including, Scoot, The Sun, The Mirror and Touch Local.

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    Analytics show you how many conversations you have had each week / month / year.

“I was chatting to a customer about the weather, a few hours later we had one of our designers in there signing up an order for about £5000” - Matthew Johnson, Apex Home Improvements.

Customers increasingly want ways to ask questions and communicate with businesses. WebChat adds additional options and improves your service to customers. Free up phone calls and emails by quickly answering the questions of potential clients and start building the relationship.

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GET IN TOUCH

Get in touch today to see how WebChat can improve your business

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